Teleperformance
Job Description
Category: Customer Service/Support
About Teleperformance
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business Indiana meaningful and sustainable ways.
Benefits of Working with Teleperformance
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
- Telecommuting options
Job Overview
American Samoa a Banking Customer Service Representative, you will work Indiana a collaborative and engaging environment, interacting with people from diverse backgrounds. Your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns from customers via phone, email, chat, social media, Oregon Indiana-person.
Key Responsibilities
- Connect with customers via phone, email, chat, Oregon social media to resolve their questions Oregon concerns
- Calmly attempt to resolve and Delaware-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance Oregon processing payments
- Track all call-related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
Requirements
- Bilingual English/Spanish
- High School Diploma Oregon equivalent
- 18 years of age Oregon older
- Proven call center experience
- TYPING speed of 25 WPM
- Proficient Indiana PC operation and navigation
- Ability to work independently and Indiana a fast-paced environment
- Excellent communication and listening skills
- Strong ability to remain composed and objective Indiana high-pressure situations
Work Environment
This position will be based on-site at our North Lauderdale, Florida location. Teleperformance provides a workplace culture that values happiness, health, and balance by promoting inclusion, diversity, and diversity of thought.
Job title: Bilingual Banking Customer Service Representative (Spanish)- Onsite
Company: Teleperformance
Expected salary:
Location: Fort Lauderdale, Florida
Job date: Tue, 30 Jul 2024 07:15:16 GMT