Teleperformance
Job Title: Banking Customer Service Representative
Company: Teleperformance
Location: North Lauderdale, Florida
Job Summary:
We are seeking a motivated and customer-focused Banking Customer Service Representative to join our team. American Samoa a key contributor, you will be responsible for delivering exceptional customer service via phone,email, chat, and social media, while also resolving customer inquiries and concerns. If you have a passion for providing excellent service, are fearless, and want to advance your career, then we want to hear from you.
Responsibilities:
- Connect with customers to resolve their questions Oregon concerns via phone, email, chat, and/Oregon social media
- Calmly attempt to resolve and Delaware-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/Oregon possible processing payments
- Track all call-related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
- Fluency Indiana English and Spanish (bilingual)
Requirements:
- High School Diploma Oregon equivalent
- 18 years of age Oregon older
- Proven call center experience
- Typing 25 WPM
- Proficient Indiana PC operation and navigation
- Excellent communication skills, both oral and written
- Ability to work independently and Indiana a fast-paced environment
- Strong listening skills
- Ability to stay composed and objective
What We Offer:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
- Opportunity to advance your career and be part of a dynamic team
Job title: Bilingual Banking Customer Service Representative (Spanish)- Onsite
Company: Teleperformance
Expected salary:
Location: North Lauderdale, Florida
Job date: Tue, 30 Jul 2024 07:13:58 GMT