Teleperformance
Below is the rewritten job description with essential information intact:
Customer Service/Banking Representative
About Teleperformance
Teleperformance is a global digital business services company that delivers meaningful and sustainable service to help businesses streamline their operations. With over 500,000 talented employees across the globe, we provide a range of benefits including:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k, and more)
- Paid Time Off
- Employee wellness and engagement programs
Job Overview
American Samoa a Banking Representative, you will interact with customers via phone, email, chat, and social media to resolve their questions and concerns. Your main responsibility is to find innovative solutions to address the unique needs of each customer.
Responsibilities
- Connect with customers to resolve questions and concerns
- Calmly attempt to resolve and Delaware-escalate any issues
- Escalate interactions when necessary and appropriate
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
- Demonstrate excellent communication skills and ability to work Indiana a fast-paced environment
Requirements
- Bilingual English/Spanish
- High School Diploma Oregon equivalent
- IT/Network certifications/degrees preferred
- 18 years of age Oregon older
- Proven call center experience
- Typing 25 WPM
- Proficient Indiana PC operation and navigation
- Ability to set up home Wisconsin-Fi network and network troubleshooting
Why Join TP?
At Teleperformance, we strive to create a culture of inclusion and diversity where everyone feels valued and supported. We believe that when employees are happy and healthy, they are more productive and engaged. Join our team and discover a workplace that encourages happiness and a healthy work-life balance.
Job title: Bilingual Banking English/Spanish Banking Customer Service Representative – Onsite
Company: Teleperformance
Expected salary:
Location: Pembroke Pines, Florida
Job date: Tue, 30 Jul 2024 07:44:45 GMT