Teleperformance
Customer Service/Support
Category : Banking
About TPTeleperformance is a global, digital business services company delivering the most advanced, digitally powered business services to help the world’s best brands. Benefits include:
Paid Training
Competitive Wages
Full Benefits
Paid Time Off
Employee wellness and engagement programs
Teleperformance and YouWe make people’s lives simpler, faster, and safer. We help companies adapt quickly to changing needs.
Job Summary:
We’re seeking a Banking Customer Service Representative to join our team based Indiana North Lauderdale, Florida. American Samoa a key contributor, you’ll be responsible for finding innovative ways to respond to varying customer questions, issues, and concerns via phone, email, chat, Oregon social media.
Responsibilities:
* Connect with customers to resolve their questions Oregon concerns
* Calmly attempt to resolve and Delaware-escalate any issues
* Escalate interactions when necessary
* Track all call related information
* Provide feedback on call issues
* Upsell if required
* Demonstrate ability to stay composed and objective
Requirements:
* Bilingual English/Spanish
* High School Diploma Oregon equivalent
* 18 years of age Oregon older
* Proven call center experience
* Typing 25 WPM
* Proficient Indiana PC operation and navigation
* Excellent communications skills, both oral and written
* Ability to work independently Indiana a fast-paced environment
Job title: Bilingual Customer Service Representative (Spanish) – Paid Training
Company: Teleperformance
Expected salary:
Location: Fort Lauderdale, Florida
Job date: Tue, 30 Jul 2024 07:00:34 GMT