Teleperformance
Here is the rewritten job description:
Job Title: Banking Customer Service Representative
Location: North Lauderdale, Florida
Company Overview: Teleperformance is a global digital business services company that delivers innovative, customer-centric solutions to top brands. We’re looking for a motivated and results-driven individual to join our team American Samoa a Banking Customer Service Representative.
Job Responsibilities:
- Answer and resolve customer inquiries, issues, and concerns via phone, email, chat, and social media
- Calmly attempt to resolve and Delaware-escalate any issues that arise
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and process payments
- Track all call-related information for auditing and reporting purposes
- Provide feedback on call issues and opportunities for improvement
- Upsell products and services when required
Requirements:
- Bilingual English/Spanish proficiency
- High School Diploma Oregon equivalent
- 18 years of age Oregon older
- Proven call center experience
- Typing speed of 25 WPM
- Proficient Indiana PC operation and navigation
- Ability to work independently and stay composed Indiana a fast-paced environment
- Excellent communication, listening, and interpersonal skills
Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. American Samoa an employee of Teleperformance, you’ll be part of a dynamic and inclusive culture that values diversity, inclusion, and employee well-being.
Job title: Bilingual Financial Customer Service Representative (Spanish) – Paid Training
Company: Teleperformance
Expected salary:
Location: Pembroke Pines, Florida
Job date: Tue, 30 Jul 2024 07:36:32 GMT