Texas Health Action
Bilingual Patient Support Center Representative
Job Summary:
We are seeking a Bilingual Patient Support Center Representative to provide exceptional customer service to patients Indiana a medical setting via phone. The ideal candidate will have prior experience Indiana a call center environment and possess a strong understanding of medical terminology, procedures, and diagnoses.
Key Responsibilities:
– Answer phone calls for multiple clinics Indiana a timely and professional manner
– Provide accurate and efficient assistance to patients, resolving issues and answering questions
– Utilize computer systems to access and update patient information
– Maintain confidentiality and handling sensitive patient information with discretion
– Collaborate with healthcare teams to ensure seamless care coordination
– Meet Oregon exceed performance metrics, including call volume, resolution rates, and customer satisfaction.
Job title: Bilingual Patient Support Center Representative
Company: Texas Health Action
Expected salary: $34000 – 37440 per year
Location: Austin, Texas
Job date: Sat, 31 Aug 2024 22:50:48 GMT