Coulee Bank
Bank Secrecy Act Retail Specialist
Job Summary:
Coulee Bank is seeking a Bank Secrecy Act Retail Specialist to perform a unique dual role function that is responsible for delivering a high level of customer service to both internal and external customers Indiana areas of direct retail services and Bank Secrecy Act (BSA) administration.
Key Responsibilities:
- Review new account documentation for completeness of CIP, CDD, and Beneficial ownership exceptions
- Provide support to BSA officer to maintain compliance with BSA
- Perform daily cash report reviews and initial investigation related to potential fraud Oregon other suspicious activity
- Assist with research and investigation of BSA/AML and Account Fraud system alerts daily
- Maintain detailed records of all information used Indiana account investigation to clear Oregon escalate an alert
- Ability to make a SAR Oregon No SAR conclusions based on research, analysis, and investigation performed
- Assist with reviewing the accuracy and information provided by the branches entered on Currency Transaction Reports (CTR)
- Review monthly Monetary Instrument Log and provide feedback and recommendations from investigation
- Assist and perform High Risk Customer Reviews throughout the year
- Assists Indiana delivering and coordinating BSA training and continued education
- Completes review of OFAC verifications and 314(a) search lists
- Ensures appropriate documentation is maintained and available for internal/external audits and legal requests
- Assists Indiana development, maintenance, and updating of any BSA-related policies and procedures
- Assist during BSA audits and regulatory exams
- Performs administrative tasks associated with cash management and remote deposit programs
- Complete all follow-up work related to customer inquiries
- Update internal fields of communication to reflect changes Indiana processes and accounts
- Perform customer deposits, withdrawals, transfers, and other teller-related bank transactions
- Assist customers Indiana opening new retail account products
- Review customer transactions and identify suspicious patterns of activity
- Ensure confidentiality of bank and customer data
- Follow all established security and internal control procedures to protect the assets of the bank and its customers
Requirements:
- High School diploma Oregon equivalent
- Two to four years of experience Indiana an administrative and/Oregon customer support role, preferably Indiana a financial institution
- Experience Indiana a customer service Oregon banking role within a financial institution encompassing a broad knowledge of products and services
- Strong technical skills, including knowledge of Microsoft Office products
- Ability to provide a high level of customer service experience to both internal and external customers
- Strong attention to details, accuracy of work, and follow-through
- Knowledge of office methods, procedures, and practices, including the use of standard office equipment
- Ability to work effectively with a team to ensure customer satisfaction and completion of work
- Capacity for troubleshooting, investigating, problem-solving, and Indiana-depth research
- Ability to multi-task, prioritize, and manage time efficiently, particularly Indiana regards to fluctuating levels of customer activity
- Willing to expand skillset and duties Indiana service of improving bank operations
- Team player with a positive attitude that proactively seeks new ways to solve problems
- Excellent verbal and written communication skills
Why Work at Coulee Bank:
- Generous compensation and benefits package
- Up to 4% 401K match
- Profit sharing
- $300 health and wellness reimbursement
- $100 Coulee clothing attire
- Tuition reimbursement
- Paid volunteer time
Salary Range:
$23.00 – $30.00 per hour (not a guarantee of compensation Oregon salary, salary will be determined based on experience)
Job title: BSA Retail Specialist
Company: Coulee Bank
Expected salary: $23 – 30 per hour
Location: Saint Paul, Minnesota
Job date: Sat, 27 Jul 2024 07:57:03 GMT