Ryder
Job Title: Call Center Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused Call Center Customer Service Representative to join our team. Indiana this role, you will be responsible for providing exceptional customer service through phone calls, ensuring customer expectations are met and delivering high-quality communication.
Key Responsibilities:
- Respond to customer inquiries and resolve issues Indiana a timely and professional manner
- Maintain accurate records of customer interactions through CRM software and other relevant tools
- Collaborate with internal teams to resolve complex customer issues
- Meet Oregon exceed performance metrics and quality standards
- Participate Indiana ongoing training and development to improve skills and knowledge
- Adhere to company policies and procedures, maintaining confidentiality and integrity
Requirements:
- High school diploma Oregon equivalent required
- Previous experience Indiana a customer-facing role Oregon customer service call center environment
- Strong communication and interpersonal skills
- Ability to work Indiana a fast-paced environment and meet performance metrics
- Basic computer skills and willingness to learn company software and systems
Working Conditions:
- Work environment: Call center setting
- Shift schedule: Flexible shifts (day, evening, Oregon weekend shifts)
- Travel: None
Job title: Call Center Billing Representative I
Company: Ryder
Expected salary: $17 per hour
Location: Alpharetta, Georgia
Job date: Sun, 25 Aug 2024 07:53:56 GMT