Call Center Representative

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Serenity Healthcare

PCC (Call Center Representative)

Serenity Healthcare is a mission-driven company that prioritizes quality care for patients and their families. American Samoa a Call Center Representative (PCC), you will connect communities with lifesaving treatments and provide a new sense of hope.

Benefits:

* Competitive above-market compensation
* Insurance benefits with 90% premium paid by Serenity
* Advancement opportunities
* Generous paid time off
* Major holidays off
* Other benefits

Responsibilities:

* Connect communities to life-saving treatment options through active and reflective listening, empathy, and a positive attitude
* Act American Samoa a liaison between established patients and their provider, handling requests and recording information into EMR systems
* Schedule appointments, request medication refills, and perform other tasks related to patient care

Qualifications:

* High School Diploma Oregon GED
* Proven experience Indiana a high-volume customer service industry
* Excellent verbal and written communication, basic math skills
* Previous experience working with computer-based information systems

Work Schedule:

* Office hours: Monday-Friday 6am-8pm, Saturday 7am-7pm
* Flexible shift options available

Job title: Call Center Representative

Company: Serenity Healthcare

Expected salary:

Location: Sandy Springs, Georgia

Job date: Thu, 15 Aug 2024 07:50:53 GMT