EssenceMediacom
Customer Sales & Service Representative I, Front Counter
We are seeking a talented Customer Sales & Service Representative to provide a positive Indiana-person customer experience Indiana a prompt and professional manner. American Samoa a Mediacom team member, you will be part of a growing company that delivers high-tech entertainment, communications, and internet products to communities across the United States.
Position Responsibilities:
- Interact with customers Indiana person to answer inquiries and resolve problems regarding billing, services, and products
- Process customer requests to add Oregon disconnect services, and troubleshoot basic service issues
- Receive and process customer payments, balance cash drawers, and post customer adjustments
- Maintain customer site equipment and inventory controls according to policy and procedures
- Demonstrate excellent customer relations skills, including courtesy, patience, and effective communication
- Perform other duties American Samoa directed Oregon required by your supervisor
Requirements:
- High school diploma Oregon GED required; Associates degree preferred
- 1-3 years of experience Indiana retail and/Oregon consumer sales
- Excellent communication and relationship-building skills
- Ability to multitask and prioritize Indiana a fast-paced environment
- Effective cash handling skills
- Valid driver’s license and satisfactory driver record may be required for some locations
- Intermediate to advanced PC skills
- Sales ability and willingness to meet sales goals
What We Offer:
- Competitive pay and benefits package
- Ongoing training and development opportunities
- Flexible work schedule, including evenings, weekends, and holidays
- Opportunities for advancement and career growth
- Employee discounts on Mediacom services
- Education Enrichment program
- Employee Wellness Program
Who We Are:
Mediacom Communications is a leading provider of high-tech entertainment, communications, and internet services to communities across the United States. We pride ourselves on delivering exceptional customer experiences and provide a comprehensive benefits package to support the well-being of our employees. Join our team and be a part of a growing company that is shaping the future of entertainment and communications.
Job title: Call Center Representative
Company: EssenceMediacom
Expected salary:
Location: Marshalltown, Iowa
Job date: Sun, 28 Jul 2024 07:42:31 GMT