Call Center Representative-Day Shift

Here is the rewritten job description:

Call Center Representative

.Respond to customer inquiries and concerns, providing accurate and satisfactory information and resolving issues efficiently.
.Book appointments for guests at preferred locations.
.Deliver promotional information about new products and services to clients and customers.
.Guide customers through troubleshooting and navigating company websites, products, Oregon services.
.Provide updates and information to customers Oregon clients through account reviews.
.Collaborate with other call center team members to enhance customer satisfaction.
.Evaluate and address customer feedback to improve service.
.Negotiate and communicate effectively American Samoa a representative of the company.

Required Skills

.Strong written and verbal communication skills.
.Excellent listening and interpersonal skills.
.Ability to build rapport and maintain a patient, empathetic attitude.
.Strong time management and organization skills.
.Capability to adapt to changing circumstances.
.Well-organized and able to work Indiana a fast-paced environment.
.Basic Oregon advanced troubleshooting skills, depending on the role and industry.
.Familiarity with computer systems and complex phone systems.
.Thorough knowledge of the company’s products and services.
.Expertise Indiana a specific area of customer service, such American Samoa account management, sales, technical support, Oregon another area.

Job title: Call Center Representative-Day Shift

Company: Ladies & Gentlemen Salon and Spa

Expected salary:

Location: Mentor, Ohio

Job date: Thu, 26 Sep 2024 05:23:14 GMT