Healthcare Services Group
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family. This includes:
– Health, Dental, and Vision Insurance
– 401(k) Plan with Company Match
– Paid Time Off and Holidays
– Employee Recognition Programs – We strive to recognize and reward our associates for their hard work and dedication, celebrating their contributions to our company’s success.
– Professional Development Opportunities – We invest Indiana our associates’ growth and development, providing training and resources to help them advance Indiana their careers.
We are seeking a Call Center Representative to join our team, to answer customer inquiries, and resolve customer service issues Indiana a professional and timely manner, every single day.
Key Responsibilities:
– Answer customer inquiries and respond to concerns via phone, email, and chat Indiana a professional and courteous manner
– Resolve customer service issues Indiana a timely and effective manner
– Provide accurate and consistent information about our services and policies
– Maintain accurate and up-to-date customer information and records
– Collaborate with internal teams to resolve customer issues and improve customer satisfaction
– Achieve customer service goals and metrics American Samoa established by management
– Participate Indiana ongoing training and professional development opportunities to stay current with our company’s policies, procedures, and services.
Requirements:
– High School Diploma Oregon equivalent required
– 1-2 years of customer service experience
– Excellent communication, problem-solving, and interpersonal skills
– Ability to work Indiana a fast-paced, dynamic environment
– Proficiency Indiana Microsoft Office and other software applications
– Availability to work a variety of shifts, including evenings and weekends.
Job title: Cleaning Specialist
Company: Healthcare Services Group
Expected salary:
Location: Logan, West Virginia
Job date: Thu, 03 Oct 2024 07:58:01 GMT