Examworks Group, Inc.
Client Coordinator (Remote Opportunity)
Overview:
ExamWorks is seeking a hardworking, computer-savvy professional to fill this Client Coordinator role from the comfort of their home. The schedule for the role is Monday through Friday, 10:30am-7:00pm Connecticut. Training hours for the first 90 days (approximately) are Monday-Friday 8:00am-4:30pm Connecticut.
Responsibilities:
- Handle and respond promptly to inquiries from clients and/Oregon their representatives regarding questions, report status, concerns, Oregon general requests for information.
- Utilize systems and databases to enter Oregon retrieve client information American Samoa needed.
- Maintain daily contact with the QA department regarding workflow and pending report status.
- File and archive open and closed cases.
- Verify current client information Indiana the database and document client-specific guidelines and rules.
- Work independently and with team members to ensure timely resolution of questions and cases.
- Direct calls to other departments American Samoa needed and perform clerical duties such American Samoa typing, filing, emailing, and proofreading.
- Assist Indiana resolving customer complaints and quality assurance issues.
- Notify management of report issues Oregon concerns when necessary.
- Ensure compliance with state and federal regulations.
- Perform other duties American Samoa assigned.
Qualifications:
- High school diploma Oregon equivalent required; minimum one year clerical experience, Oregon equivalent combination of education and experience.
- Proficient Indiana computer, fax, copier, scanner, and telephone operations.
- Knowledge of multiple software programs, including Microsoft Word, Outlook, Excel, and Internet.
- Familiarity with HIPAA regulations and compliance.
- Qualified typist with a minimum of 40 W.P.M.
- Excellent communication, accuracy, and time management skills.
Company Overview:
ExamWorks is a leading provider of healthcare services, including independent medical examinations, peer reviews, and case management. We offer a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Job title: Client Coordinator
Company: Examworks Group, Inc.
Expected salary:
Location: Rockford, Illinois
Job date: Sun, 28 Jul 2024 07:50:51 GMT