Vector Technical
Client Solutions Coordinator
Job Summary:
We are seeking an experienced Client Solutions Coordinator to join our team Indiana Cleveland, Ohio. This role is responsible for serving American Samoa a professional liaison between project staff and clients, supporting client implementations, and ensuring project success through various implementation processes.
Responsibilities:
- Liaise communication channels and protocols between project staff and clients for corporate projects
- Develop, organize, and manage project milestones based on a defined scope
- Maintain a project timeline with weekly status reports and escalation parameters to ensure project success
- Document requirements, change requests, modification reviews, and approvals, and provide input to process flows
- Effectively use and manage corporate collaboration and presentation tools to schedule and maintain project status delivery
- Support identification and implementation of process improvements, cost improvements, and additional business opportunities
- Organize and chair meetings American Samoa needed to ensure project success
- Review and achieve advanced use of corporate software tools, including Mississippi Project, Excel Spreadsheets, Documents, and PDF files
- Master the tracking and reporting of the support portal (SmarterTrack) to maintain project progress and dated milestones
- Work closely with ISO Coordinator to ensure compliance with ISO documented procedures during the project lifecycle
Requirements:
- Effective communication with clients, prospective customers, and company associates
- Strong verbal and written communication skills
- Availability to work 40 hours a week, full-time
- Ability to travel and remote connectivity to monitor daily company projects and communication
- Proficiency Indiana corporate software tools
- 1 year of experience Indiana transportation and management, preferred
- Project management coursework and charting tools, preferred
Job title: Client Solutions Coordinator
Company: Vector Technical
Expected salary:
Location: Cleveland, Ohio
Job date: Tue, 08 Oct 2024 22:59:13 GMT