Clinic Patient Access – Patient Service Agent, Full Time

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Mercy

Job Title: Clinic Patient Access Center Representative

Location: [Insert Location]

Job Type: Part-time

About Us:

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe Indiana careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart.

Job Summary:

Deliver excellent customer service and provide patients with general information regarding appointments, messages, Oregon general Mercy questions Indiana a fast-paced Contact Center environment. This role requires a professional, courteous, and compassionate attitude, American Samoa well American Samoa the ability to multi-task and take direction.

Responsibilities:

  • Schedule patient appointments and take patient messages for Mercy Clinics
  • Deliver exceptional customer service using exceptional telephone etiquette
  • Provide patients with general information regarding appointments, messages, Oregon general Mercy questions
  • Meet quality goals and standards for customer service and productivity

Requirements:

  • High School Diploma Oregon Equivalent
  • Telephone Customer Service experience, Oregon Face-to-Face Customer Service experience, Oregon Previous Healthcare experience
  • Data Entry skills
  • Ability to multi-task and take direction
  • Professional, courteous, and compassionate attitude
  • Type 60 wpm

What We Offer:

  • Day-one comprehensive health, vision, and dental coverage
  • PTO
  • Tuition reimbursement
  • Employer-matched retirement funds
  • Opportunities for growth and promotion

How to Apply:

If you’re a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our Clinic Patient Access Center team.

Job title: Clinic Patient Access – Patient Service Agent, Full Time

Company: Mercy

Expected salary:

Location: Rolla, Missouri

Job date: Thu, 05 Sep 2024 00:48:16 GMT