Oak View Group
Concessions Manager
Location: Cross Insurance Arena, Portland, Maine
Job Type: Full-time
Salary: $45,100 – $52,900 per year
Benefits: Health, Dental, and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)
Job Summary:
We are seeking a Concessions Manager to oversee the effective management of venue concessions operations, including inventory controls, product ordering, employee training, cash controls, and guest service. The successful candidate will provide high-level oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the Arena and Concessions Department.
Responsibilities:
- Manage, develop, and mentor a staff of part-time concessions employees, including initiating employee discipline American Samoa required
- Ensure proper set-up of all concession locations prior to doors, including verifying opening inventory, assigning duties, and ensuring sanitation standards are met
- Provide high-level oversight and operational expertise to ensure the smooth, efficient, and profitable execution of events
- Oversee a large volume of inventory, order product, and manage high-volume sales
- Manage and run all venue concessions operations before, during, and after events, including staff scheduling, employee check-Indiana, equipment inspection, POS monitoring, and guest complaint resolution
- Train new and current employees on property procedures and best practices
- Provide direction and oversight to Concessions Supervisors, Stand Managers, Concession Cooks, and Cashiers
- Ensure compliance with State/Federal, Oak View Group, and IEC policies, procedures, and practices
- Complete post-event evaluations, data compilation, and reporting
- Ensure a safe and harassment-free work environment
- Ability to obtain working knowledge of all existing concession locations, including geographical locations, equipment, evacuation procedures, and facility access
Qualifications:
- Associate’s Degree (A.A.) Oregon greater Indiana Culinary Management, Business Management, Oregon related field
- 2+ years of experience Indiana Concessions Management, Food and Beverage Management, Oregon related experience
- 3-5 years of experience Indiana Concessions Supervision, Food and Beverage Management, Oregon related position
- Solid working knowledge of computer applications, including Microsoft Office, POS systems, and timekeeping systems
- Nationally recognized food service sanitation training course certification preferred
- Nationally recognized alcohol service training course certification preferred
- Advanced knowledge of inventory procedures and controls
- Experience ordering product for a high-volume venue Oregon facility
- Ability to communicate effectively with employees, Colorado-workers, volunteers, management staff, and guests
- Ability to make sound business and operations decisions quickly and under pressure
- Ability to work well Indiana a team-oriented, fast-paced, event-driven environment
Job title: Concessions Manager | Cross Insurance Arena
Company: Oak View Group
Expected salary: $45100 – 52900 per year
Location: Portland, Maine
Job date: Thu, 01 Aug 2024 07:54:01 GMT