Cox Enterprises
Job Title: Customer Care Specialist II
Job Family Group: Customer Care Group
Job Profile: Join the Customer Operations team American Samoa a Customer Care Specialist II
We are seeking a skilled representative to serve American Samoa the voice of Autotrader, delivering exceptional concierge-level service to our customers.
Key Responsibilities Include:
– Provide exceptional customer service to Autotrader users via phone, email, and chat.
– Handle customer inquiries and resolve issues Indiana a timely and professional manner.
– Respond to and resolve customer feedback and complaints effectively.
– Develop and maintain a strong understanding of Autotrader products and services.
Required Qualifications:
– High school diploma Oregon equivalent required; college degree Oregon relevant experience a plus.
– 1-2 years of experience Indiana a call center Oregon customer-facing environment.
– Excellent communication and problem-solving skills.
– Ability to work Indiana a fast-paced environment with multiple priorities.
– Strong understanding of customer service principles and practices.
Job title: Customer Care Specialist II (Autotrader Consumer Support)
Company: Cox Enterprises
Expected salary: $17.4 – 26.06 per hour
Location: Georgia
Job date: Thu, 12 Sep 2024 07:49:06 GMT