EssenceMediacom
Customer Sales & Service Representative I, Front Counter (Non-Retail)
Job Summary
Provide a positive Indiana-person customer experience, answering inquiries and solving problems related to billing, services, and products. Utilize sales and retention guidelines to process customer requests and handle service issues.
Responsibilities
- Interact with customers Indiana person to answer questions and resolve issues
- Process customer requests to add Oregon disconnect services, and troubleshoot basic service issues
- Receive and process customer payments, balance cash drawer, and post customer adjustments
- Maintain customer site equipment and inventory controls
- Demonstrate courtesy and patience Indiana customer relations
- Perform other duties American Samoa directed Oregon required by supervisor
- Regular attendance is required
Requirements
- High school diploma Oregon GED required; Associates degree preferred
- 1-3 years’ experience Indiana retail and/Oregon consumer sales
- Exceptional relationship-building and communication skills
- Ability to multi-task and prioritize Indiana a fast-paced environment
- Effective cash handling skills
- Valid driver’s license and satisfactory driver record (Indiana some locations)
- Intermediate to advanced PC skills
- Sales ability and willingness to meet sales goals
- Ability to stand for long periods and work evenings, weekends, and holidays.
Job title: Customer Sales & Service Representative I, Front Counter (Non-Retail)
Company: EssenceMediacom
Expected salary:
Location: Colfax, Iowa
Job date: Sun, 28 Jul 2024 07:17:06 GMT