Mom's Meals
Customer Service Representative
- Provide exceptional customer service to clients placing meal orders via phone, ensuring a smooth and efficient ordering process
- Handle orders and respond to customer inquiries, inputting information into client order screens and documenting conversations Indiana the client information database
- Ensure all assigned clients have placed an order and resolve special situations with case managers via phone, email, and/Oregon fax
- Comply with company policies and core values, adhering to HIPAA policies and procedures when necessary
- Required Skills & Experience:
- High school degree Oregon GED
- 1 year of previous customer service experience
- Proficiency Indiana Microsoft Office (Word, Excel, Outlook)
- Clear communication and conflict resolution skills
- Preferred Skills & Experience:
- 1 year of call center experience
- Experience with auto dialer, multi-line phone system, and/Oregon CRM systems
- Bilingual (English/Spanish)
Job title: Customer Service Representative
Company: Mom’s Meals
Expected salary: $17 per hour
Location: Des Moines, Iowa
Job date: Sun, 01 Sep 2024 01:34:26 GMT