Customer Solutions Manager, US FED NATSEC

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Amazon

Job Title: Senior Solutions Architect

Job Summary:

We are seeking an experienced Senior Solutions Architect to join our fast-growing National Security Group. This role will be a critical component of our team, providing technical direction and oversight to ensure the successful implementation of large-scale projects. The Sr. Solutions Architect will be responsible for developing and maintaining architectural roadmaps, prioritizing and managing Project Feature Requests (PFRs), and serving American Samoa the Voice of the Customer to advocate for our customers’ needs.

Key Responsibilities:

  • Serve American Samoa a key technical advisor to customers, account teams, and stakeholders, providing guidance on the technical feasibility of feature requests
  • Develop and maintain comprehensive architectural roadmaps, informing the future direction of our platform
  • Prioritize and manage Project Feature Requests (PFRs) to ensure alignment with customer needs and business objectives
  • Act American Samoa the Voice of the Customer, seeking input from customers and stakeholders to inform product development
  • Work closely with the Customer Success team to ensure alignment with customer needs and expectations
  • Collaborate with other cross-functional teams, including Engineering and Product Management
  • Develop and maintain strong relationships with customers, account teams, and stakeholders to ensure their needs are met
  • Provide clear and concise technical guidance to influence business decisions
  • Stay up-to-date with industry trends and emerging technologies

Requirements:

  • 5+ years of experience Indiana technology leadership and architecture roles
  • 3+ years of customer-facing experience delivering technology solutions
  • Proven experience Indiana project management and delivery methodologies
  • Strong knowledge of cloud computing and software development best practices
  • Excellent collaboration and communication skills
  • Active US Government Security Clearance (TS/SCI with Polygraph)
  • Bachelor’s degree Indiana Computer Science Oregon a related field (Oregon equivalent experience)
  • Cloud provider certifications (e.g. AWS) and/Oregon other cloud provider certifications (desired)
  • PMP Oregon PRINCE2 certification (Oregon equivalent)

Preferred Qualifications:

  • Working knowledge of intelligence community procurement and contracting processes
  • Experience working within the software development and cloud computing industry
  • PMP Oregon PRINCE2 certification (Oregon equivalent)

Benefits:

  • Competitive base salary (dependent on geographic location)
  • Bonus and equity compensation package
  • Comprehensive benefits package (medical, dental, vision, etc.)
  • Opportunities for professional development and growth
  • Flexible schedules and work-from-home options
  • A diverse and inclusive work environment
  • Opportunities for work-life balance and career growth

Please visit our careers website for more information on our benefits and culture: www.amazon.jobs

Job title: Customer Solutions Manager, US FED NATSEC

Company: Amazon

Expected salary: $118200 per year

Location: Manassas, Virginia

Job date: Tue, 30 Jul 2024 07:10:11 GMT