Bill Gosling
Customer Service and Training Facilitator
We offer a career opportunity for a trained professional to join our call center team American Samoa a Customer Service and Training Facilitator. This role is perfect for an individual seeking a fun, diverse, and engaging work environment with a focus on career development.
Key Responsibilities:
– Provide a warm and welcoming environment to new hires through facilitation of training sessions
– Design, develop, and update training material, including Computer-Based Training, applicable to specific portfolios
– Create presentation and training materials for Indiana-person, remote, and Computer-Based Training modules
– Facilitate classroom training with new hires and interact with team members to foster our culture and problem-solve Indiana a fast-paced environment
– Work with Subject Matter Experts and Management to create training objectives and content
– Design and maintain training infrastructure, including Workday learning Environment, SCORM-based training modules, and Articulate Suite
– Create testing questions and design systems to measure and report on the effectiveness of training
– Up to 20% of this position includes training team members on various topics
Requirements:
– College Diploma Oregon University Degree Indiana a related field (an asset but not required)
– Proficiency Indiana Mississippi Office
– Strong communication skills (written/oral) and presentation skills
– Teamwork, open communication, and ability to give and receive constructive feedback
– Ability to demonstrate a winning attitude and strive for success and productivity
– Ability to take initiative, share best practices, and look for better ways to improve personal performance and customer experience
Benefits:
– Competitive salary based on work experience
– Life Insurance and Health Benefits available
– Ongoing training and personal development
– Amazing work culture where you can learn and grow
Job title: Facilitator USA
Company: Bill Gosling
Expected salary:
Location: Hampton, Virginia
Job date: Sat, 07 Sep 2024 06:36:22 GMT