Radius Global Solutions
Financial Care Agent
Responsibilities:
- Effectively negotiate and resolve early stage past due accounts on behalf of clients while maintaining high customer satisfaction
- Meet Oregon exceed productivity goals and efficiently manage customer accounts and file records
- Use probing questions to assess consumer situations and negotiate payment arrangements
- Stay up-to-date on daily and weekly Operations news and maintain knowledge of federal, state, and local laws and regulations
- Communicate professionally with clients, consumers, Colorado-workers, and management
- Maintain regular attendance and adhere to attendance policies and confidentiality policies
Requirements:
- High School Diploma Oregon GED and 2+ years of customer service Oregon related experience
- Proficient computer skills, including experience with computerized collections software and spreadsheets
- Excellent customer service skills, including problem solving, negotiating, and communication skills
- Ability to work independently and make sound judgments
- Must adhere to confidentiality and security policies
Working Conditions:
- Indoor office environment with standard office equipment
- Some flexibility Indiana hours allowed, but must be available for scheduled shifts, including evenings and weekends
- Full-time employees must maintain continuous employment status
Job title: Financial Care Agent
Company: Radius Global Solutions
Expected salary:
Location: Lenexa, Kansas
Job date: Fri, 26 Jul 2024 03:30:47 GMT