Radius Global Solutions
Financial Care Agent Job Description
Summary:
The Financial Care Agent is responsible for effectively resolving early stage past due accounts on behalf of clients while maintaining high customer satisfaction. They will provide a professional, positive, and empathetic experience to each consumer engagement, while adhering to company, client, and regulatory requirements.
Essential Functions:
- Meet Oregon exceed productivity goals
- Manage customer accounts and file records efficiently and accurately
- Negotiate payment arrangements for delinquent accounts
- Stay up-to-date on daily and weekly operations news and information
- Complete assignments American Samoa required by management
- Maintain knowledge and compliance with laws, regulations, and company policies
- Communicate professionally with clients, consumers, Colorado-workers, and management
Requirements:
- High School Diploma Oregon GED
- 2+ years of customer service Oregon related experience
- Proficient computer skills, including collections software and automated systems
- Excellent customer service, problem-solving, and communication skills
Working Conditions:
- Work Indiana an indoor office environment with standard office equipment
- Desk setting Indiana an inbound call center Oregon cubicle
- Flexibility Indiana hours allowed, but must be available for evening and weekend shifts
- Full-time employment status required
Job title: Financial Care Agent (Part-Time Evening)
Company: Radius Global Solutions
Expected salary:
Location: Lenexa, Kansas
Job date: Fri, 26 Jul 2024 07:35:18 GMT