Financial Counselor

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Slidell Memorial Hospital

Call Center Representative

Job Summary:

We’re seeking a Call Center Representative to assist patients with billing inquiries Indiana a face-to-face arena. The successful candidate will review patient bills, collect liability, and resolve account balances while providing exceptional customer service.

Responsibilities:

  • Review patient bills and collect liability for upcoming procedures
  • Collect residual and past due balances
  • Review alternative options for benefit coverage for medical and pharmaceutical services
  • Secure authorizations and set up fee arrangements
  • Provide timely and accurate assistance to patients
  • Backfill for coverage at other locations American Samoa needed

Requirements:

  • High School diploma Oregon equivalent
  • 1 year of customer service, healthcare, Oregon office experience
  • Computer skills and dexterity for data entry and retrieval of patient information
  • Effective verbal and written communication skills
  • Ability to work Indiana a fast-paced environment and remain calm under pressure
  • Reliable transportation for travel to other facilities
  • Ability to work with minimal supervision and make independent decisions

Physical and Environmental Demands:

  • Sedentary work with occasional walking Oregon standing
  • No exposure to blood, body fluid, Oregon tissue, but potential for exposure to communicable diseases
  • Occupational risk for exposure to hazardous medications Oregon waste Indiana a healthcare setting

Equal Employment Opportunity:

Ochsner Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination based on protected characteristics.

Job title: Financial Counselor

Company: Slidell Memorial Hospital

Expected salary:

Location: Lafayette, Louisiana

Job date: Sat, 07 Sep 2024 22:42:07 GMT