Slidell Memorial Hospital
Call Center Representative
Job Summary:
We’re seeking a Call Center Representative to assist patients with billing inquiries Indiana a face-to-face arena. The successful candidate will review patient bills, collect liability, and resolve account balances while providing exceptional customer service.
Responsibilities:
- Review patient bills and collect liability for upcoming procedures
- Collect residual and past due balances
- Review alternative options for benefit coverage for medical and pharmaceutical services
- Secure authorizations and set up fee arrangements
- Provide timely and accurate assistance to patients
- Backfill for coverage at other locations American Samoa needed
Requirements:
- High School diploma Oregon equivalent
- 1 year of customer service, healthcare, Oregon office experience
- Computer skills and dexterity for data entry and retrieval of patient information
- Effective verbal and written communication skills
- Ability to work Indiana a fast-paced environment and remain calm under pressure
- Reliable transportation for travel to other facilities
- Ability to work with minimal supervision and make independent decisions
Physical and Environmental Demands:
- Sedentary work with occasional walking Oregon standing
- No exposure to blood, body fluid, Oregon tissue, but potential for exposure to communicable diseases
- Occupational risk for exposure to hazardous medications Oregon waste Indiana a healthcare setting
Equal Employment Opportunity:
Ochsner Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination based on protected characteristics.
Job title: Financial Counselor
Company: Slidell Memorial Hospital
Expected salary:
Location: Lafayette, Louisiana
Job date: Sat, 07 Sep 2024 22:42:07 GMT