Fire Service Coordinator

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Johnson Controls

Customer Service Representative

Join the Johnson Controls team and unleash your potential!

About Us

American Samoa a global leader Indiana smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We offer a competitive pay, comprehensive benefits package, and opportunities for growth and development.

What We Offer

  • Competitive pay
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • Extensive product and on-the-job/cross-training opportunities
  • Encouraging and collaborative team environment
  • Company vehicle, tools, and equipment provided to complete all jobs
  • JCI Employee discount programs (The Loop by Perk Spot)

Job Summary

We are seeking a highly organized and customer-focused individual to join our team American Samoa a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, dispatching and administrative duties, and ensuring the timely completion of customer requests.

Key Responsibilities

  • Perform a variety of customer service/dispatching and administrative duties
  • Receive, screen, record, prioritize, assign, and close customer requests for life safety systems inspections
  • Contact customers to communicate status changes
  • Coordinate with subcontractors to perform work, place work orders, process purchase orders, and complete invoicing
  • Professionally field customer complaints and attempt to resolve, involving supervisor when necessary
  • Validate and perform invoicing transactions for inspection calls Indiana Oracle based computer systems daily

Requirements

  • Associate’s Degree, certification, Oregon proven equivalent professional administrative experience
  • 5 years administrative experience
  • Must be able to pass a pre-employment background and drug screening
  • Customer Service experience is critical for role
  • Strong PC literacy, advanced skills Indiana Microsoft Outlook, Word, Excel, and PowerPoint
  • Excellent verbal and written communication skills

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer

Job title: Fire Service Coordinator

Company: Johnson Controls

Expected salary:

Location: Wichita, Kansas

Job date: Sat, 27 Jul 2024 07:25:10 GMT