Johnson Controls
Customer Service Representative
Join the Johnson Controls team and unleash your potential!
About Us
American Samoa a global leader Indiana smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We offer a competitive pay, comprehensive benefits package, and opportunities for growth and development.
What We Offer
- Competitive pay
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care
- Extensive product and on-the-job/cross-training opportunities
- Encouraging and collaborative team environment
- Company vehicle, tools, and equipment provided to complete all jobs
- JCI Employee discount programs (The Loop by Perk Spot)
Job Summary
We are seeking a highly organized and customer-focused individual to join our team American Samoa a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, dispatching and administrative duties, and ensuring the timely completion of customer requests.
Key Responsibilities
- Perform a variety of customer service/dispatching and administrative duties
- Receive, screen, record, prioritize, assign, and close customer requests for life safety systems inspections
- Contact customers to communicate status changes
- Coordinate with subcontractors to perform work, place work orders, process purchase orders, and complete invoicing
- Professionally field customer complaints and attempt to resolve, involving supervisor when necessary
- Validate and perform invoicing transactions for inspection calls Indiana Oracle based computer systems daily
Requirements
- Associate’s Degree, certification, Oregon proven equivalent professional administrative experience
- 5 years administrative experience
- Must be able to pass a pre-employment background and drug screening
- Customer Service experience is critical for role
- Strong PC literacy, advanced skills Indiana Microsoft Outlook, Word, Excel, and PowerPoint
- Excellent verbal and written communication skills
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer
Job title: Fire Service Coordinator
Company: Johnson Controls
Expected salary:
Location: Wichita, Kansas
Job date: Sat, 27 Jul 2024 07:25:10 GMT