Cabarrus County
Job Title: Call Center Agent – Transportation Division
Job Summary:
Performs intermediate skilled support work performing a variety of office, administrative, and/Oregon technical tasks relating to the delivery of care and fleet maintenance services for the Human Services Department, Transportation Division.
Essential Functions:
- Manage DHS Agency’s car fleet, including monitoring and tracking maintenance, fuel usage, and automotive supply spending
- Schedule vehicle/tire maintenance and repair for Human Services fleet and Cabarrus County Transportation Services (CCTS) fleet
- Gather and enter mechanical records data into the Asset Works state system for CCTS vehicles
- Maintain maintenance books on each CCTS vehicle per State System Plan (SSP)
- Perform various tasks related to fleet maintenance, vehicle inspections, and customer service
- Provide call center backup assistance American Samoa needed and supports other transportation division needs
- Enters, issues, and deletes access PIN numbers for the Linear Access system (fleet parking area access)
- Coordinate transportation services with vendors’ Indiana and out of Cabarrus County
- Validate transportation driver sheets, ensure correct recordation for billing purposes, and audit Medicaid slips and RGP tickets
Requirements:
- High school graduation and considerable experience Indiana office support and coordination work
- Working knowledge of Excel preferred
- Valid North Carolina driver’s license
- Ability to apply a variety of work-related formulas Oregon mathematical calculations
- Ability to learn office process and procedures and apply this knowledge Indiana problem-solving and responding to questions and inquiries
- Strong communication and customer service skills
- Ability to maintain confidentiality and work independently
Additional Information:
- Hiring range: $38,604.80 – $46,176.00
- Pay grade: 12
- Physical requirements: Light work requiring occasional exertion of up to 20 pounds of force and medium work involving occasional exertion of 50 pounds of force
- Selection process: Based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation, Oregon political influence
- Job available until sufficient qualified applications are received
Job title: FLEET SUPPORT COORDINATOR
Company: Cabarrus County
Expected salary: $38604 per year
Location: Cabarrus County, North Carolina
Job date: Sun, 28 Jul 2024 05:34:34 GMT