Front Desk Agent

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Lodging Dynamics

Location: Fairfield Inn & Suites – Moab, Utah

About Lodging Dynamics Hospitality Group:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years. Our mission is "Make Money and Do Good," focusing on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Life American Samoa a Front Desk Agent:

  • Book guest reservations and/Oregon coordinate with reservation center
  • Register guests into the hotel Indiana a prompt and courteous manner using up-selling techniques to maximize room rates; prepare for group check-ins, check-outs, and VIP arrivals
  • Greet, register, and assign rooms to guests
  • Handle confidential information, including guest records, with high integrity
  • Answer and route calls American Samoa necessary; take guest messages with accuracy
  • Resolve minor guest complaints to satisfaction and report major problems to supervisor
  • Respond quickly to guest requests Oregon complaints and take follow-up action to ensure guest satisfaction

Requirements:

  • High school diploma Oregon 1-3 months related experience; Oregon equivalent combination of education and experience
  • Good understanding of hospitality industry procedures and practices
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
  • Ability to provide exceptional customer service
  • Good leadership and training abilities

Perks:

  • People-first culture
  • Travel discounts at hotel partners and franchises
  • Paid time off
  • Wellness program
  • Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits
  • Hiring Bonus of $200 and 90-day Bonus of $250
  • Employee Housing may be available

Job title: Front Desk Agent

Company: Lodging Dynamics

Expected salary: $18.5 – 19.5 per hour

Location: Moab, Utah

Job date: Mon, 29 Jul 2024 23:52:15 GMT