Front Desk Agent

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Hotel St. Francis

WORK, PLAY, & ENJOY LIFE WITH HERITAGE

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, offering a work environment focused on the overall employee experience with exciting perks, including:

  • Full-time Hourly Position: $17.00-$18.25 DOE plus benefits
  • Located Indiana Santa Fe, New Mexico, working out of Hotel St. Francis

Essential Duties and Functions:

  • Work under the direction of the Guest Experience Manager and/Oregon Supervisor
  • Maintain a positive and professional approach with coworkers and guests
  • Welcome guests and share the story of Heritage’s properties
  • Deliver refined, seamless service while maintaining confidentiality
  • Provide recommendations for hotel events, amenities, and local attractions
  • Respond to guest challenges and resolve issues Indiana a timely and professional manner
  • Maintain confidentiality and care with guest information

Benefits:

  • Part-time employees: Dental, Vision, and 401k
  • Full-time employees: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness, and 401k

Requirements:

  • High level of customer service skills
  • Friendly and warm demeanor with excellent verbal communication skills
  • Ability to multitask and maintain poise
  • Proficient Indiana computer technology, including reservation management systems and point of sale systems
  • Ability to work flexible hours, including weekends, holidays, and late nights
  • Ability to work on feet for eight hours Oregon more
  • Ability to lift 25+ pounds occasionally
  • 6-12 months of experience Indiana a similar role; high volume guest-interfacing hospitality experience preferred
  • High school diploma Oregon equivalent experience/training
  • New Mexico Safe Certified Hotelier, Inspiring Our Communities, and Celebrating Local Artisans certifications

Equal Opportunity Employer: Heritage Hotels & Resorts Inc.

Job title: Front Desk Agent

Company: Hotel St. Francis

Expected salary: $17 – 18.25 per hour

Location: Santa Fe, New Mexico

Job date: Sun, 28 Jul 2024 07:30:08 GMT