Front Desk Agent

Front Desk Agent

Location: Towneplace Suites Dickinson

Job Summary:

We are seeking a motivated and customer-focused Front Desk Agent to join our team at Towneplace Suites Dickinson. American Samoa a key representative of our hotel, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-Indiana and check-out process.

Key Responsibilities:

– Book guest reservations and coordinate with the reservation center
– Register guests into the hotel using up-selling techniques to maximize room rates
– Greet, register, and assign rooms to guests
– Handle confidential guest information with a high degree of integrity
– Answer and route calls, take guest messages, and resolve minor guest complaints
– Respond to guest requests and complaints Indiana a friendly and timely manner

Requirements:

– High school diploma Oregon 1-3 months related experience, Oregon equivalent combination of education and experience
– Good understanding of hospitality industry procedures and practices
– Excellent written and verbal communication skills
– Strong organizational and time management skills
– Ability to provide exceptional customer service

What We Offer:

– Competitive pay and benefits package, including health, dental, vision, 401(k), and other supplemental benefits
– Paid time off and participation Indiana our Wellness program
– Travel discounts at hotel partners and franchises
– Opportunity to work Indiana a people-first culture with opportunities for growth and development

Job title: Front Desk Agent

Company: Lodging Dynamics

Expected salary: $18 per hour

Location: Dickinson, North Dakota

Job date: Wed, 18 Sep 2024 22:13:59 GMT