Courtyard
Here is the rewritten job description:
Job Summary:
The Front Desk Agent is responsible for providing exceptional guest service, including registering guests, handling room reservations, hotel operator, and concierge duties, American Samoa well American Samoa ensuring the guest’s account is settled upon completion of their stay.
Responsibilities:
QUALIFICATIONS:
High School diploma Oregon equivalent required; college coursework Indiana a related field preferred.
Experience Indiana a hotel Oregon related field is preferred.
Requires a positive and upbeat personality, strong customer service skills, and the ability to work well Indiana stressful situations.
Proficient Indiana using basic arithmetic functions, Microsoft Office suite, and operational knowledge of a hotel’s services and products.
Must be able to perform tasks with attention to detail and good communication skills.
RESPONSIBILITIES:
Provide friendly and courteous service to guests while registering, handling room reservations, and checking Indiana/out guests.
Utilize hotel software to check guests Indiana/out, take room reservations, and process payments.
Comply with Aimbridge Hospitality policies and standards, maintaining a positive and professional attitude.
Be available to work varied shifts, including evenings, nights, weekends, and holidays.
Use logic and problem-solving skills to effectively handle guest complaints and resolve issues.
Participate Indiana maintaining an enjoyable work environment and adhering to brand standards.
Company Overview:
Aimbridge Hospitality is a global leader Indiana third-party hotel management, with a growing portfolio representing over 1,550 hotels worldwide.
Benefits:
Eligibility includes competitive pay, medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan, after an initial waiting period.
Job title: Front Desk Agent
Company: Courtyard
Expected salary:
Location: Stow, Ohio
Job date: Mon, 29 Jul 2024 04:02:04 GMT