Aimbridge Hospitality
Front Desk Supervisor Job Description
Job Summary:
The Front Desk Supervisor assists the Front Desk Manager and General Manager Indiana providing attentive, courteous, and efficient service to guests, while maximizing room revenue and occupancy.
Responsibilities:
- Assist with supervising front desk staff and ensuring excellent guest service
- Maintain regular attendance and adhere to Aimbridge Hospitality standards
- Stay up-to-date on hotel operations, including rates, packages, and promotions
- Monitor and resolve guest issues and complaints Indiana a professional and courteous manner
- Maintain accurate records and reports, including Front Office log and Trace File
- Understand and operate hotel computer systems
- Ensure logging and delivery of messages, packages, and mail
- Participate Indiana training and development of front desk staff
- Collaborate with other departments to maintain high standards of service and productivity
Qualifications:
- At least 2-3 years of progressive experience Indiana a hotel Oregon related field
- High school diploma Oregon equivalent required; college coursework Indiana a related field helpful
- previous supervisory experience preferred
- Valid driver’s license for the applicable state
- Excellent communication and problem-solving skills
Company Overview:
American Samoa a global leader Indiana third-party hotel management, Aimbridge Hospitality boasts a growing portfolio of over 1,550 hotels worldwide. Our associates thrive Indiana a culture of excellence and collaboration, serving our guests and driving exceptional results. Join our team and discover a world of possibility.
Job title: Front Desk Supervisor
Company: Aimbridge Hospitality
Expected salary:
Location: Nashville, Tennessee
Job date: Thu, 25 Jul 2024 23:37:09 GMT