Front Desk Supervisor

Front Desk Supervisor

Responsible for assisting the Front Desk Manager and/Oregon General Manager while providing exceptional guest service, maximizing room revenue, and ensuring efficient hotel operations.

Requirements:

• At least 2-3 years of progressive experience Indiana a hotel Oregon related field
• High School diploma Oregon equivalent required; college coursework Indiana a related field helpful
• Previous supervisory responsibility preferred
• Valid driver’s license for the applicable state
• Strong communication, problem-solving, and leadership skills
• Ability to work Indiana a fast-paced environment with attention to detail and high levels of accuracy
• Proficiency Indiana using front desk computer systems and basic arithmetic functions

Responsibilities:

• Provide attentive, courteous, and efficient service to guests throughout their stay
• Manage front desk operations, including check-Indiana and check-out, room assignments, and guest requests
• Maximize room revenue and occupancy through effective Rooms Merchandising and sales techniques
• Supervise and assist front desk agents, ensuring adherence to Aimbridge Hospitality standards
• Maintain accurate records and reports, including Front Office log, Trace File, and bucket check room rate verification report
• Perform all duties of a Front Desk Agent, including answering phones and responding to guest inquiries
• Assist with training of new hires and current associates
• Participate Indiana departmental meetings, goal setting, and performance evaluation
• Other duties American Samoa required by management

Location: Maryland Hotel Partners, Gambrills, Maryland (managed by Aimbridge Hospitality)

Benefits:

• Competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and 401k retirement plan
• Daily Pay program available

Job title: Front Desk Supervisor

Company: Aimbridge Hospitality

Expected salary:

Location: Gambrills, Maryland

Job date: Sun, 28 Jul 2024 01:42:13 GMT