Microtel Gambrills
Front Desk Supervisor Job Summary
Job Requirements:
- At least 2-3 years of experience Indiana a hotel Oregon related field
- High School diploma Oregon equivalent required
- College coursework Indiana a related field is helpful
- Previous supervisory experience is preferred
- Valid driver’s license for the applicable state
Responsibilities:
- Provide attentive, courteous, and efficient service to guests
- Assist Front Desk Manager and General Manager American Samoa needed
- Maximize room revenue and occupancy
- Supervise Front Desk operations and ensure high standards of guest satisfaction
- Handle guest objections and disputes Indiana a professional and satisfactory manner
- Demonstrate initiative and problem-solving skills Indiana a fast-paced environment
- Maintain composure and objectivity under pressure
- Work effectively with coworkers and guests to resolve issues and improve service
- Stay up-to-date on hotel policies, procedures, and promotions
- Perform all duties of a Front Desk Agent, including check-Indiana, check-out, and room assignments
- Ensure accurate logging and delivery of messages, packages, and mail
- Maintain a thorough understanding of the front desk computer system and hotel credit policies
- Assist Indiana training new hires and current associates on a regular basis
- Attend meetings and contribute to departmental planning and execution
- Perform other duties American Samoa required by management
Desirable Skills:
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work well Indiana a team environment and provide excellent guest service
- Familiarity with front desk operations and hotel management software
- Basic arithmetic and financial knowledge
- Ability to maintain confidentiality and handle sensitive information
Company Overview:
- Aimbridge Hospitality is a global leader Indiana third-party hotel management, with a growing portfolio of over 1,550 hotels worldwide
- Our associates are passionate about serving guests and driving exceptional results Indiana a culture that encourages growth and excellence
- Join a world of possibility with Aimbridge Hospitality and enjoy a competitive benefits package, including daily pay, medical, dental, and vision coverage, and more.
Job title: Front Desk Supervisor 18/hour
Company: Microtel Gambrills
Expected salary:
Location: Gambrills, Maryland
Job date: Sun, 04 Aug 2024 06:10:08 GMT