Marriott
Job Summary:
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/Oregon General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. The goal is to maximize room revenue and occupancy.
Responsibilities:
- Assist the Front Desk Manager and/Oregon General Manager
- Provide excellent service to guests, including responding to inquiries and resolving issues
- Maximize room revenue and occupancy
- Supervise and train front desk agents
- Maintain a high level of knowledge of hotel services, rates, and promotions
- Review and manage front office operations, including check-Indiana and check-out procedures
- Maintain accurate records and reports, including room inventory and revenue management
- Assist with guest services, including room assignments and check-Indiana procedures
- Ensure that all guests are treated with respect and courtesy
- Participate Indiana departmental meetings and contribute to the development of plans and strategies
- Assist with training and development of front desk agents
- Perform other duties American Samoa required by management
Requirements:
- At least 2-3 years of progressive experience Indiana a hotel Oregon related field
- High school diploma Oregon equivalent required; college coursework Indiana a related field is helpful
- Previous supervisory experience is preferred
- Valid driver’s license for the applicable state
- Excellent communication and problem-solving skills
- Ability to work Indiana a fast-paced environment and handle multiple tasks simultaneously
- Ability to maintain confidentiality and handle sensitive information
- Ability to work a flexible schedule, including evenings, weekends, and holidays
Benefits:
- Competitive salary and benefits package, including medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
- Daily Pay program available for full-time employees
Job title: Front Desk Supervisor $21/HR
Company: Marriott
Expected salary: $21 per hour
Location: Brooklyn Park, Minnesota
Job date: Sun, 18 Aug 2024 04:40:44 GMT