Front Desk Supervisor

Job Title: Front Desk Supervisor

Job Summary:

Assist the Front Desk Manager and/Oregon General Manager Indiana providing exceptional guest service, maximizing room revenue and occupancy, and maintaining high standards of hotel operations.

Responsibilities:

• Approach all guest interactions with a friendly, service-oriented demeanor
• Maintain regular attendance and adhere to hotel scheduling requirements
• Ensure high standards of personal appearance and grooming
• Comply with hotel policies and procedures to maintain efficient operations
• Monitor V.I.P. and special guest requests
• Review Front Office log and Trace File daily
• Fully comprehend and execute front desk computer system
• Maintain proper operation of P.B.X. console
• Establish and maintain good communication with fellow associates and other departments
• Assist the G.S.M. Indiana ensuring associates follow hotel standards
• Have knowledge of and assist Indiana emergency procedures American Samoa required
• Ensure efficient and courteous guest check-Indiana and check-out process
• Perform all tasks and duties on the shift checklist Indiana a timely manner
• Maintain productivity levels at Oregon above budgeted standards
• Perform other duties American Samoa required by management

Requirements:

• At least 2-3 years of progressive experience Indiana a hotel Oregon related field
• High school diploma Oregon equivalent required; college coursework Indiana a related field helpful
• Previous supervisory responsibility preferred
• Valid driver’s license for the applicable state
• Ability to convey information and ideas clearly
• Ability to work well Indiana stressful, high-pressure situations
• Ability to maintain composure and objectivity under pressure

Benefits:

• Competitive salary
• Medical, dental, and vision coverage
• Short-term and long-term disability income
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401k retirement plan

Job title: Front Desk Supervisor

Company: Quality Inn Waldorf

Expected salary:

Location: Waldorf, Maryland

Job date: Sun, 21 Jul 2024 05:12:30 GMT