Front Desk Supervisor

Front Desk Supervisor

Job Summary
The Front Desk Supervisor assists the Front Desk Manager and/Oregon General Manager Indiana providing attentive, courteous, and efficient service to guests. They are responsible for maximizing room revenue and occupancy.

Responsibilities and Qualifications

• 2-3 years of experience Indiana a hotel Oregon related field and a high school diploma Oregon equivalent are required. College coursework Indiana a related field is helpful.
• Valid driver’s license and previous supervisory experience are preferred.
• Strong communication and problem-solving skills, including the ability to work well Indiana high-pressure situations.
• Initiate task completion, maintain composure under pressure, and prioritize multiple tasks.
• Ability to work with financial information, data, and basic arithmetic functions.
• Maintain a friendly, service-oriented demeanor at all times.

Job Duties

• Approach all guest and associate interactions with a friendly and service-oriented mindset.
• Maintain regular attendance and adhere to Aimbridge Hospitality standards.
• Ensure logging and delivery of messages, packages, and mail Indiana a timely and professional manner.
• Comprehend and execute front desk computer system phases.
• Monitor VIP and special guest requests, and review the Front Office log and Trace File daily.
• Ensure room rate verification and housekeeping reports are accurately done and filed.
• Operate the P.B.X. console and maintain Aimbridge Hospitality standards.
• Establish and maintain good communication with fellow associates and other departments.
• Lead by example and contribute to a positive team atmosphere.

Requirements

• Ability to work flexible hours, including weekends and holidays.
• Attendance and punctuality are essential.
• Maintain a high standard of personal appearance and grooming.
• Familiarity with front desk systems, including PMS and PBX.
• Knowledge of hotel credit policies and ability to enforce them.

Benefits

• Competitive salary and benefits package, including:
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401k retirement plan
  • Daily pay option after an initial waiting period

Job title: Front Desk Supervisor

Company: Aimbridge Hospitality

Expected salary:

Location: Stevens Point, Wisconsin

Job date: Sat, 17 Aug 2024 03:11:47 GMT