Front Desk Supervisor

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Hilton Garden Inn

Front Desk Supervisor

Job Summary:
Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, and maximizing room revenue and occupancy.

Responsibilities:

  • Assist Front Desk Manager and/Oregon General Manager
  • Approach all encounters with guests and associates Indiana a friendly service-oriented manner
  • Maintain regular attendance, adhering to hotel standards and regulations
  • Ensure efficient guest check-Indiana and check-out processes
  • Monitor V.I.P. and special guest requests
  • Review Front Office log and Trace File daily
  • Ensure proper operation of the P.B.X. console
  • Establish and maintain good communications and teamwork with fellow associates and other departments
  • Assist Indiana training of new hires and current associates
  • Perform other duties American Samoa required by management
  • Maintain high standards of personal appearance and grooming
  • Comply with hotel standards and regulations to encourage safe and efficient hotel operations

Qualifications:

  • At least 2-3 years of experience Indiana a hotel Oregon related field
  • High school diploma Oregon equivalent
  • College coursework Indiana a related field helpful
  • Previous supervisory experience preferred
  • Valid driver’s license for the applicable state
  • Ability to convey information and ideas clearly
  • Ability to work well Indiana stressful, high-pressure situations

Job title: Front Desk Supervisor

Company: Hilton Garden Inn

Expected salary:

Location: Gilroy, California

Job date: Sun, 01 Sep 2024 00:40:24 GMT