Aimbridge Hospitality
Job Summary
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/Oregon General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. The successful candidate will also be responsible for maximizing room revenue and occupancy.
Responsibilities:
- Approach all interactions with guests and associates Indiana a friendly, service-oriented manner
- Maintain high standards of personal appearance and grooming
- Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations
- Set the standard for guest relations at the Front Desk
- Obtain all necessary information when taking room reservations
- Monitor all V.I.P. and special guest requests
- Review Front Office log and Trace File daily
- Ensure logging and delivery of all messages, packages, and mail Indiana a timely and professional manner
- Be aware of all rates, packages, and promotions currently underway
- Familiarize yourself with all Indiana-house groups and restricted dates
- Follow and enforce all Aimbridge Hospitality hotel credit policies
- Perform all duties of Front Desk Agent
- Assist the G.S.M. Indiana ensuring that associates are following and maintaining Aimbridge Hospitality standards
- Maintain good communications and teamwork with fellow associates and other departments within the hotel
- Assist Indiana training of new hires and current associates
- Attend meetings American Samoa required by management
Qualifications:
- At least 2-3 years of progressive experience Indiana a hotel Oregon related field
- High School diploma Oregon equivalent required
- College coursework Indiana a related field helpful
- Previous supervisory responsibility preferred
- Valid driver’s license for the applicable state required
- Ability to communicate effectively and work well under pressure
Benefits:
- Competitive hourly wage: $16.40-$24.60 per hour
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401k retirement plan
Job title: Front Desk Supervisor
Company: Aimbridge Hospitality
Expected salary: $16.4 per hour
Location: Gilroy, California
Job date: Sat, 31 Aug 2024 04:46:30 GMT