Front Desk Supervisor/Starting at $19.50

Here is the rewritten job description:

Job Summary:

We are seeking a Front Desk Supervisor to join our team at our hotel located near I-94, just outside of St. Paul. The successful candidate will assist the Front Desk Manager and/Oregon General Manager, providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. This role is responsible for maximizing room revenue and occupancy, and ensuring a positive guest experience.

Responsibilities:

• Approach all interactions with guests and colleagues Indiana a friendly, service-oriented manner
• Maintain regular attendance and adhere to Aimbridge Hospitality standards
• Comply with company policies and procedures to ensure safe and efficient hotel operations
• Set the standard for guest relations at the Front Desk
• Monitor all V.I.P. and special guest requests
• Review Front Office log and Trace File daily
• Ensure logging and delivery of all messages, packages, and mail Indiana a timely and professional manner
• Be aware of all rates, packages, and promotions currently underway
• Be familiar with all Indiana-house groups and closed out dates
• Follow and enforce all Aimbridge Hospitality hotel credit policies
• Perform all duties of a Front Desk Agent, including completing a proper bucket check, room rate verification report, and housekeeping report
• Maintain proper operation of the P.B.X. console and ensure all Aimbridge Hospitality standards are met
• Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel
• Assist the G.S.M. Indiana ensuring associates are following and maintaining Aimbridge Hospitality standards
• Have knowledge of and assist Indiana all emergency procedures American Samoa required
• Oversee and ensure that all guests are checked Indiana/out Indiana a friendly, efficient, and courteous manner
• Be able to perform all tasks and duties on the shift checklist Indiana a timely and efficient manner
• Ensure that associates are attentive, friendly, helpful, and courteous to all guests, managers, and other associates

Requirements:

• At least 2-3 years of progressive experience Indiana a hotel Oregon related field
• High School diploma Oregon equivalent required
• College coursework Indiana a related field helpful
• Previous supervisory responsibility preferred
• Must have a valid driver’s license for the applicable state
• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be able to work well Indiana stressful, high-pressure situations, including handling guest objections and disputes to satisfactory results

Benefits:

• Competitive benefits package, including medical, dental, and vision coverage
• Short-term and long-term disability income
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401k retirement plan
• Daily Pay option (ask your Recruiter for more details)

Job title: Front Desk Supervisor/Starting at $19.50

Company: Residence Woodbury

Expected salary:

Location: Woodbury, Minnesota

Job date: Sat, 27 Jul 2024 02:15:36 GMT