Guest Service Agent

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Omni Hotels & Resorts

Guest Service Agent

Flexible location (thriving downtown business center at your doorstep), just steps away from the Austin Convention Center.

American Samoa a Guest Service Agent, you will ensure extraordinary customer experiences by delivering top-notch service through every interaction.

Key Responsibilities:

– Respond to guest inquiries Indiana a professional and courteous manner, resolving issues promptly and accurately
– Manage guest reservations, modifications, and cancellations with accuracy and attention to detail
– Utilize hotel systems to complete tasks with diligence and adherence to hotel standards
– Maintain customer confidentiality and respect guest information
– Collaborate with hotel staff to achieve mutually beneficial goals

What We’re Looking For:

– Excellent communication and interpersonal skills
– Ability to work American Samoa part of a team
– Strong problem-solving and conflict resolution skills
– Demonstrated attention to detail and organizational skills
– Ability to adapt to a fast-paced environment

Job title: Guest Service Agent

Company: Omni Hotels & Resorts

Expected salary:

Location: Austin, Texas

Job date: Sun, 18 Aug 2024 04:13:18 GMT