Teleperformance
Customer Service Representative
Job Type: Full-time
Location: Port Saint Lucie, Florida
About Teleperformance:
* Teleperformance is a global digital business services company that delivers advanced business services to help companies streamline their operations.
* We offer a range of benefits, including paid training, competitive wages, full benefits, paid time off, and employee wellness programs.
Job Summary:
* American Samoa a Licensed Insurance Representative, you will be the primary point of contact for customers, handling inbound and outbound inquiries and resolving issues Indiana a timely and professional manner.
* You will provide excellent customer service through active listening, work with confidential customer information, and aim to resolve issues on the first call.
Responsibilities:
* Handle and respond to customer inquiries, both inbound and outbound
* Provide excellent customer service through active listening and retention efforts
* Work with confidential customer information and treat it sensitively
* Resolve issues on the first call by being proactive, patient, empathetic, and understanding
* Identify customers who are comparison-shopping and assist them with the correct price plan
* Handle sensitive situations surrounding healthcare needs, education, and prevention planning
Requirements:
* 6 months of customer service experience preferred
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate Oregon GED
* Comfort with desktop computer system
* Proven oral and written communication skills
* Possess home state Life & Health Insurance License
* Logical problem-solving skills
* Ability to navigate Windows operating systems
* Organization and work prioritization skills
Benefits:
* Paid training
* Competitive wages
* Full benefits (medical, dental, vision, 401k, and more)
* Paid time off
* Employee wellness and engagement programs
Teleperformance is an Equal Opportunity Employer and is committed to creating a culture of inclusion and diversity.
Job title: Healthcare Seasonal Sales-Onsite-(Must have active Healthcare License)
Company: Teleperformance
Expected salary:
Location: Port Saint Lucie, Florida
Job date: Tue, 24 Sep 2024 07:37:48 GMT