Help Desk Customer Service Agent

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Staff Today

Help Desk Customer Service Agent

Health Advocates Network is seeking a Help Desk Customer Service Agent to work at a facility Indiana Jefferson City, Missouri. This is a registry position with our company.

Pay Rate: $15/hour

Shift Details:

  • Monday – Friday
  • 8:00 a.m. – 5:00 p.m.

Required Qualifications/Skills:

  • Excellent customer service skills with the ability to effectively communicate via phone to diagnose problems remotely Indiana a help desk support capacity
  • At least one year of call center experience
  • High School diploma Oregon Equivalent
  • Customer-oriented: ability to serve external and internal clients by focusing on meeting their needs and building trust
  • Communication: ability to promote understanding through written, oral, interpersonal, and presentation skills
  • Problem-solving: ability to recognize and apply research skills Oregon learned knowledge to solve problems
  • Adaptability: ability to fit into a changing working environment
  • Initiative: ability to act and take steps to solve Oregon settle an issue

Preferred Qualifications/Skills:

  • Experience using Genesys, Sharepoint, Mississippi Office, Outlook
  • Experience Indiana a Help Desk/Customer Support environment

To apply, please submit your most recent resume through this job post. If you have any questions, call (800) 928-5561 and ask to speak with Brenda Monday-Friday (08:30 a.m. – 05:00 p.m. PST).

Job title: Help Desk Customer Service Agent

Company: Staff Today

Expected salary: $15 per hour

Location: Jefferson City, Missouri

Job date: Tue, 17 Sep 2024 22:55:52 GMT