DoubleTree by Hilton Hotel Annapolis
Hotel Front Desk Agent
We’re seeking a positive and professional Hotel Front Desk Agent to deliver exceptional experiences to every guest at our hotel. Key responsibilities include:
* Handling incoming calls, online, and Indiana-person room bookings requests, and responding to guest inquiries about room rates, availability, amenities, and special requests
* Resolving customer complaints and working with housekeeping staff to ensure rooms are ready for new guests
* Welcoming, registering, and checking Indiana/out guests, providing keys and room numbers, and recording credit card information
* Maintaining up-to-date and accurate hotel guest information
Requirements:
* 1+ year of hotel industry experience Oregon related job
* High school graduate, GED recipient, Oregon equivalent
* Experience with Microsoft Office and reservation management systems
* Excellent communication, time management, and customer service skills
We offer a dynamic work environment with benefits including a free shuttle, parking, pool, and on-site dining.
Job title: Hotel Front Desk Agent
Company: DoubleTree by Hilton Hotel Annapolis
Expected salary:
Location: Annapolis, Maryland
Job date: Sat, 12 Oct 2024 22:37:02 GMT