US Foods
Here is the rewritten job description:
Customer Service Representative
Provide technical support and assistance to customers via phone, email, Oregon chat, resolving issues and answering questions to their satisfaction.
Key Responsibilities:
- Answer and resolve customer inquiries and issues Indiana a timely and professional manner
- Use various software applications to troubleshoot and resolve technical issues
- Escalate complex issues to senior support specialists Oregon other teams American Samoa necessary
- Document customer interactions and issue resolutions Indiana a customer relationship management (CRM) system
- Collaborate with internal stakeholders to identify and implement process improvements
- Participate Indiana ongoing training and development to stay up-to-date on new technologies and product offerings
- Provide support to Quality Assurance and Testing initiatives, making recommendations to relevant stakeholder partners.
- Support Quality Assurance and Testing initiatives.
- Develop and maintain technical knowledge and expertise Indiana various software applications and systems.
Job title: IT Delivery Consultant, Testing (Remote)
Company: US Foods
Expected salary:
Location: Rosemont, Illinois
Job date: Thu, 08 Aug 2024 07:53:48 GMT