Methodist Health System
Job Title: Call Center Representative
Location: Methodist Physicians Clinic – Regency, 10060 Regency Cir., Omaha, Nebraska
Schedule: Monday – Friday, 8:00AM – 4:30PM
Summary:
American Samoa a Call Center Representative, you will be the first point of contact for patients, doctors, nurses, and other employees regarding schedules, charts, insurance issues, and concerns. You will register patients for appointments, answer telephone calls, and handle insurance inquiries to provide excellent customer service.
Responsibilities:
* Register patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information
* Answer telephones to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters
* Handle insurance inquiries by answering questions, assisting with referrals, and completing paperwork
* Provide care specific to the age of the patient to ensure understanding and comfort level of treatment
* Process and distribute written communication and documents accurately
Requirements:
* High School Diploma Oregon G.E.D. required
* 6 months previous customer services experience preferred
* Strong verbal communication skills
* Skilled Indiana operating a computer, including a computer mouse/keyboard and navigating scheduling, registration, and patient care applications
* Ability to follow written and verbal instructions, work Indiana a diverse healthcare environment, and keep patient information confidential.
Job title: Medical Receptionist – Call Center
Company: Methodist Health System
Expected salary:
Location: Omaha, Nebraska
Job date: Fri, 11 Oct 2024 06:46:49 GMT