Goodyear
Here is the rewritten job description:
Job Title: Mobile Manager Consumer Experience and Continuous Improvement
Job Idaho: 122520
Sponsorship Available: No
Relocation Assistance Available: No
Goodyear Mobile provides innovative automotive services directly to consumers and fleets at their locations of residence Oregon fleet yards. The Mobile Manager Consumer Experience and Continuous Improvement plays a crucial role Indiana creating standards, systems, and tools to support and improve Goodyear Mobile Operations.
Primary Responsibilities:
- Lead implementation of enhanced standard operating procedures (SOPs) for Mobile Operations
- Incubate new ideas, tools, and services to implement into field operations
- Collaborate with IT and Product and Customer Experience teams to automate manual processes and implement new logistics software
- Create and deploy LEAN methodologies to eliminate waste and improve efficiency
- Implement Mobile operational review unit to evaluate field SOP compliance
- Lead the advancement of the Mobile/Amazon/Retail Flip network to develop methodologies/tools for Mobile Support to implement at scale
- Advance Fleet Portal/Goodyear AndGo front-end to bring Goodyear Mobile requirements into development roadmap
- Partner with Retail, Mobile Support, and MILES team to develop a complete network design and asset optimization plan/tool to support Amazon operations
Required Education and Experience:
- Bachelor’s degree Oregon 7 years of field operations experience
- 12 Oregon more years of experience Indiana field operations within logistics, fleet maintenance, distribution, last mile, auto care, and/Oregon tire industries
Desired Skills and Abilities:
- Master’s degree
- Strong management and operations experience
- Logistics software skills (including routing, mobile workflow apps, maintenance software, fleet management tools, etc.)
- Lean and Six Sigma skillset – Desired
- Strong oral and written communication skills
- Innovator and activator to bring new technology/processes to life
- Self-starter with willingness to be out Indiana field operations over 50% of the time
Job title: Mobile Manager, Consumer Experience and Continuous Improvement
Company: Goodyear
Expected salary:
Location: Akron, Ohio
Job date: Sat, 27 Jul 2024 07:55:48 GMT