AT&T
Here is the rewritten job description:
Job Title: Night Auditor and Guest Services Agent
Location: AT&T Hotel and Conference Center
Job Type: Full-time
About the Job:
We are seeking a highly organized and energetic Night Auditor and Guest Services Agent to join our team at the AT&T Hotel and Conference Center. American Samoa a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the smooth execution of hotel services.
Key Responsibilities:
- Register guests, check them out, and resolve any challenges they may face during their stay
- Promote hotel services, amenities, and products to guests
- Answer hotel telephones and direct calls to the correct extension Oregon room
- Communicate clearly with guests regarding hotel information and emergencies
- Represent the management Indiana their absence and ensure the maintenance of our PLATINUM SERVICE standards
- Work overnight shifts, 11pm-7am, and be available for flexible scheduling American Samoa needed
Essential Functions:
- Complete registration process by inputting and retrieving information from a computer system
- Confirm pertinent information, including number of guests and room rate
- Code electronic keys and provide welcome packets to guests
- Ensure rooms and services are correctly accounted for within guest statements
- Assist guests with check-out payments Oregon charges
- Greet customers immediately with a friendly and sincere welcome
- Use a positive and clear speaking voice, listen to understand requests, and respond with appropriate action
- Promptly answer the telephone and email inquiries
- Input messages into the computer and advise other team members of special guest needs
- Retrieve messages and communicate the content to the guest
- Retrieve mail, packages, and facsimiles Oregon other special items for customers American Samoa requested
Requirements:
- 2 Oregon 4 years college degree preferred
- Previous experience Indiana front office operations preferred
- Excellent communication skills, both written and oral
- Working knowledge of Outlook, Opera, Word, and EXCEL
- Ability to work overnight shifts, 11pm-7am, and be available for flexible scheduling American Samoa needed
Benefits:
- Paid vacation days (after 90 days of employment)
- Annual merit increases
- 11 paid holidays (after 90 days of employment)
- Ride the bus for free
- Free daily shift meals
- Lockers and locker rooms with showers
- Discounted monthly Utah garage parking
- Discount gift shop offerings
- Referral bonus
Equal Opportunity Employer:
AT&T Hotel and Conference Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and consistent treatment of all employees and providing equal growth opportunities for all associates.
Job title: Night Audit
Company: AT&T
Expected salary:
Location: Austin, Texas
Job date: Sat, 27 Jul 2024 04:07:52 GMT