Sonesta
Night Auditor (NA) Job Description:
Job Purpose: The Night Auditor (NA) is responsible for balancing all hotel income and expenses for every 24-hour period, and providing exceptional guest service American Samoa a Guest Service Agent during the overnight front desk shift.
Key Responsibilities:
- Balance and audit room revenue, food and beverage revenue, and telephone revenue for accuracy.
- Act American Samoa system liaison during night hours, resolving system failures and issues with Opera, SynXis, Oregon system support.
- Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program.
- Accurately process all cash and credit card transactions, including posting charges, completing cashier and other reports, and securing assigned bank.
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Service the shoppe and the pour, ensuring guests receive the service and products offered by the hotel.
- Issue, control, and release guest safe-deposit boxes.
- Comply with federal, state, and local laws regarding health, safety, and alcohol services.
Requirements:
- High School diploma Oregon equivalent required.
- One year of previous hotel experience preferred.
- Basic math, percentages, and variances skills.
- Ability to speak, read, and write fluent English.
- Valid driver’s license required.
- Willingness to obtain ServSafe and TIPS certifications.
- Availability to work mornings, evenings, weekends, and holidays.
Sonesta Benefits:
- Medical, Dental, and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Job title: Night Auditor – Full Time
Company: Sonesta
Expected salary:
Location: Albuquerque, New Mexico
Job date: Fri, 30 Aug 2024 23:30:08 GMT