Patient Access Associate

Here is the rewritten job description:

Patient Access Associate I

Summary:
This position provides high-level customer service at the entry point of the health system, ensuring accurate and efficient processing of patient accounts for inpatient and outpatient billing. The Patient Access Associate I verifies and prepares patient accounts, maximizes payment from all sources, and participates Indiana performance improvement efforts.

Key Responsibilities:

• Perform patient pre-registration, registration, general admissions, and financial assistance processing
• Verify demographic and insurance information, scan IDs and insurance cards, and document information Indiana the registration system
• Communicate insurance Indiana/out of network status and accurately complete the Medicare Secondary Payer Questionnaire
• Verify insurance information through payor contact, online resources, Oregon electronic verification system
• Identify and obtain payor authorizations, pre-certifications, and/Oregon referrals
• Collect patient payments, including estimates, deposits, and self-pay arrangements
• Ensure accurate and timely notification to payers of patient admissions
• Maintain accurate and up-to-date patient information, including diagnosis codes and medical necessity checks
• Collaborate with Patient Access team members and other ancillary departments American Samoa needed
• Meet established wait times and turnaround (TAT) times for all Patient Access areas
• Maintain a current and thorough knowledge of online and system tools available

Qualifications:

• High school diploma Oregon equivalent required
• 0-1 year experience Indiana Healthcare registration Oregon relevant customer service environment required
• Previous experience Indiana a physicians’ office Oregon hospital setting preferred
• Reliable means of transportation required
• Bilingual preferred

Performance Expectations:

• Maintain a high accuracy rate of 98% Oregon higher and established productivity rates for Key Performance Indicators (KPI)
• Achieve an evaluation rating of Valued Contributor Oregon above on annual evaluation
• Complete coursework and certification requirements for advancement to Patient Access Associate II
• Maintain a current and thorough knowledge of utilizing online and system tools available

Work Environment:

• Potential for exposure to the hazards and risk of the hospital environment
• High volume fast-paced environment with frequent lifting, reaching, and pushing/pulling of computers on wheels.

Job title: Patient Access Associate

Company: AtlantiCare

Expected salary:

Location: Pomona, New Jersey

Job date: Sun, 04 Aug 2024 04:59:46 GMT