Slidell Memorial Hospital
Patient Registration Representative
Job Summary:
We are seeking a Patient Registration Representative to provide excellent customer service to patients, guests, and family members. The successful candidate will be responsible for creating, activating, and completing patient scheduling, clinic registration, Oregon hospital admission processes, while maintaining confidentiality of patient information.
Key Responsibilities:
- Provide excellent customer service to patients, guests, and family members
- Create, activate, and complete patient scheduling, clinic registration, Oregon hospital admission processes
- Gather and input patient/guarantor demographic and financial information
- Explain insurance benefits and collect Colorado-pays, deductibles, and self-pay portions due
- Perform financial analysis and inform patients of financial responsibility
- Balance cash drawer, prepare deposit slips, and follow closing cash drawer process
- Demonstrate respect and cooperation Indiana all staff relationships
- Adapt behavior to the specific patient population
- Maintain knowledge of current federal, state, and local laws, accreditation standards, and regulatory agency requirements
Requirements:
- High school diploma Oregon equivalent
- One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail, and/Oregon customer service experience
- Computer skills and dexterity required for data entry and retrieval of information
- Effective verbal and written communication skills
- Proficient with Windows-style applications and various software packages specific to the role
- Strong interpersonal and clerical skills
- Ability to work collaboratively with other departments and exercise sound judgment Indiana handling/escalating difficult situations
Work Environment:
- Sedentary work involving sitting most of the time, with occasional walking Oregon standing
- Normal routine involves no exposure to blood, body fluid, Oregon tissue
- Occupational risk for exposure to all communicable diseases and hazardous medications Oregon hazardous waste within the environment.
Job title: Patient Access Rep – Outpatient Rehab – Therapy and Wellness – Metairie
Company: Slidell Memorial Hospital
Expected salary:
Location: New Orleans, Louisiana – Metairie, Louisiana
Job date: Fri, 11 Oct 2024 05:27:56 GMT